Real reviews from customers across our six services. Every project was project-managed by a Lake & Oak Co. lead from quote through warranty.
We needed a new furnace AND a guest bath refresh before our parents visited. Most contractors wanted to do them as two separate jobs with two timelines. Lake & Oak Co. quoted both in one line item, ran them in the same two weeks, and finished a day early. The project lead, Jenna, was responsive every day. Already booked them for the upstairs painting.
After the November hailstorm we had drywall ceiling damage on top of the roof issue. Three other companies wanted us to handle the interior separately. Lake & Oak Co. coordinated the whole claim with our adjuster, replaced the roof, and patched the ceiling. One invoice, one project manager. The insurance check covered it cleanly.
Our 1920s Prairie home needed both paint and serious trim repair, and we'd been burned before by contractors who didn't understand old plaster. The trade specialist they brought in was patient and meticulous. Project came in on the original quote — no surprise change orders.
We had LVP installed throughout the main floor plus a powder-room refresh. The fact that it was the same project lead managing both made the scheduling completely seamless. Job-site cleanup at the end of every single day, which I appreciate more than I can say.
Furnace died in October — terrible timing. Lake & Oak Co. had a quote to us in 24 hours and the new system in three days later. They pulled the permit, coordinated with the gas utility, and walked us through the new thermostat. Smooth.
Bundled the main bathroom refresh with new flooring in the adjacent hallway. The team coordinated tile and floor installers so everything came together on the same week. Project manager was clearly experienced — knew which questions to ask up front so we never hit a surprise.